Support & Grievance

Transform your shop into a digital banking hub. Earn more with every transaction.

Zero onboarding feeInstant commissionsMicro ATM & AEPS ready

Customer Support

Our dedicated support team is available to help you with any questions or issues. Reach out to us through any of the following channels.

Email Support

Drop us a line anytime

support@acemoney.in

Phone Support

Talk to our experts

+91 806 898 3333

Operating Hours

When we are available

Monday - Saturday
9:00 AM - 6:00 PM IST

Grievance Redressal

We are committed to resolving your concerns promptly. If you have an unresolved issue, please escalate it to our Grievance Officer.

Grievance Officer

For escalated complaints

compliance@acemoney.in

Resolution within 7 working days

Frequently Asked Questions

How do I become a Business Correspondent?

Contact our partnership team at partner@radiantacemoney.com for BC registration details. We will guide you through the documentation and onboarding process.

What are your transaction charges?

Transaction charges vary by service type and volume. We offer competitive rates for our partners. Contact us for a customized quote based on your business needs.

Is my data secure?

Yes, we use industry-standard encryption and security practices to protect all user data. We are compliant with all relevant data protection regulations.